Banggood

 

Community Rating

Value for money: 
4
Average: 4 (6 votes)
Shipping & Packaging: 
2.833335
Average: 2.8 (6 votes)
Customer Support: 
3.333335
Average: 3.3 (6 votes)

Info

Website:
banggood.com

Warehouse Locations: 
China
USA
EU

Stores » Banggood

Banggood

Reviews

sekthree's picture

Prices are probably the cheapest you'll find. Products that are NOT name brands are iffy. I purchased a Taranis, and RunCam2 which both were legit and work GREAT. Other products purchased were NOT of quality; SMA connectors, SMA extension, ZMR frame, ZMR replacement arms. Purchasing NON-name brand is cheap, but you WILL buy again. Shipping from the China warehouse just plain sucks. Tracking is not reliable, often times package goes into the abyss only to show up at your door randomly one day. Ordering from the US warehouse is safer and ships fast.. usually. Contacting support is bad, and probably met with "We'll give you BANGGOOD POINTS!". Reviews are filtered and biased. Only good reviews of products make it to the products page. Buy else where, unless on a budget or REALLY needing something.
Value for money: 
3
Your rating: 3
Shipping & Packaging: 
2
Your rating: 2
Customer Support: 
1
Your rating: 1
Gilesss's picture

Prices are the best. Yes shipping is slow to USA, but it is free or really cheap and usually less than 2 weeks. Review system is a joke. Judge it more by how many reviews as opposed to how many stars. Customer service is surprisingly good for a Chinese company.
Value for money: 
4
Your rating: 4
Shipping & Packaging: 
3
Your rating: 3
Customer Support: 
3
Your rating: 3
dogeFPV's picture

I have over 80 orders on banggood, and I had only with a few items problems. The problems that I did have where solved with the customer service. It may be a bit slow, but have always responded. Shipping times can be very long though...
Value for money: 
5
Your rating: 5
Shipping & Packaging: 
3
Your rating: 3
Customer Support: 
5
Your rating: 5
nicwun's picture

13 orders with Banggood, 12 from CN Warehouse to Germany, 1 from EU Warehouse to Germany. Everything arrived fine, quality was as expected. I had two issues with shipping (LiPos got caught in custom) and in both causes I received a refund without any hassles. Once I had to pay shipping since the package got exported back to China after German customs checked it. Getting the refund required a mail to their CS. Answer time was in the claimed time frame of 48h. Shipping times are long unless you pay for expedited shipping. However, if you're not on a hurry, banggood is a good address. So far, no bad experiences. :) EDIT: Review system is nice for seeing some real photos of the products, sometimes even honest bad reviews, hidden beneath 5 star ratings. I just wouldn't trust them blindly. Always research the products yourself.
Value for money: 
5
Your rating: 5
Shipping & Packaging: 
4
Your rating: 4
Customer Support: 
5
Your rating: 5
fokkre's picture

You get what you pay for. Here prices are cheap but you don't know if it will come next week or next year. Customer service is what it is for a China Company. No bad experiences thus far but I still can't say there won't be.
Value for money: 
3
Your rating: 3
Shipping & Packaging: 
3
Your rating: 3
Customer Support: 
2
Your rating: 2
Truespin's picture

Cheap & cheerful. Shipping is usually free or cheap, but also slow, about 2-4 weeks to UK. Brand names are OK, but lots of clones ripping off other frames & electronics - usually you of low quality, and not furthering the hobby...
Value for money: 
4
Your rating: 4
Shipping & Packaging: 
2
Your rating: 2
Customer Support: 
4
Your rating: 4